We offer FREE standard delivery within the UK on all orders. We use Royal Mail 48 hour Tracked service, which requires your signature.
We offer Royal Mail Tracked 24 hour service for next day delivery at a charge of £9 for orders placed before 11am.
Delivery to Europe has a standard charge of £15. Please allow 3-7 working days for delivery within Europe
Delivery to countries outside of the UK and Europe has a standard charge of £25. Items should arrive within 7 days, depending on local customs.
Please notify of us of your intention to return the item WITHIN 7 DAYS by emailing us at firstname.lastname@example.org and then send your item WITHIN 14 DAYS by tracked delivery to Feather & Stitch, 16 King Street, Richmond, Surrey, TW9 1UH. Items must be returned unused, in their original condition, and with the brand label and Feather & Stitch labels still attached.
PayPal customers can return for free with their 'Return Shipping on Us' offer. See PayPal website for terms and conditions and to activate.
Please note that earrings are non-returnable for reasons of hygiene and safety. This does not affect your statutory rights.